Privacy Policy

Privacy Policy

Last updated: September 29, 2026

COBROS GLOBALES, SOCIEDAD LIMITADA operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information depending on how you interact with our Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information, transaction details, payment confirmations, and other payment-related information.

  • Account information including your username, password, preferences, and account settings.

  • Transaction information including products you view, add to cart, purchase, return, exchange, or cancel.

  • Communications with us including information you provide when contacting customer support.

  • Device information including your IP address, browser type, operating system, and device identifiers.

  • Usage information including information about how you interact with and navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, contact us, or otherwise provide information.

  • Automatically through our Services, including through cookies and similar technologies.

  • From our service providers, including technology providers, payment processors, analytics providers, and shipping partners.

  • From partners or other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with our Services, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your information to process payments, fulfill orders, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, remember preferences, and improve your shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional communications and displaying advertisements for products or services that may be relevant to you.

This may include personalized advertising based on your activities on our website or other websites.

Security and Fraud Prevention

We use personal information to verify accounts, process secure payments, detect fraud, protect our services, and maintain the security of our customers.

Communicating with You

We use your information to respond to inquiries, provide customer service, and maintain communication regarding your orders or account.

Legal Reasons

We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf, including payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services.

  • With business and marketing partners to provide marketing services and advertising.

For example, we may use Shopify and third-party services to support personalized advertising based on your online activity with different merchants and websites.

Our business and marketing partners will use your information according to their own privacy policies.

Depending on where you reside, you may have the right to opt out of sharing your personal information for targeted advertising purposes.

To exercise your right to opt out of targeted advertising, please contact us:

Email: service@coborsbeauty.com

  • When you request or authorize us to disclose information to third parties, such as payment providers, shipping partners, or other service providers necessary to complete your transactions.

  • With our affiliates or within our corporate group.

  • In connection with business transactions, including mergers, acquisitions, bankruptcy, legal obligations, or to protect our rights and the rights of our customers.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services.

Information submitted through our website may be transmitted to and shared with Shopify and third-party providers located in countries other than where you reside in order to provide and improve our Services.

Shopify may use information collected through your interactions with our store, other merchants, and Shopify to provide enhanced services and features.

In these circumstances, Shopify is responsible for processing your personal information and responding to requests regarding information processed by Shopify.

To learn more about how Shopify uses your personal information, please visit:

Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal:

https://privacy.shopify.com/en

Third Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow links to third-party websites, you should review their privacy policies and security practices.

We are not responsible for the privacy practices, security, or content of third-party websites.

Information you provide on public or semi-public platforms, including third-party social media platforms, may be visible to other users and may be used according to those platforms' own policies.

Children's Data

Our Services are not intended for use by children.

We do not knowingly collect personal information from children under the legal age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us:

Email: service@coborsbeauty.com

We will take reasonable steps to review and delete such information where appropriate.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access / Know

You may have the right to request access to the personal information that we hold about you.

Right to Delete

You may have the right to request deletion of personal information that we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right of Portability

You may have the right to receive a copy of your personal information and request that we transfer your information to another provider where applicable.

Right to Opt Out of Sale or Sharing for Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the processing of your personal information for purposes considered to be targeted advertising under applicable privacy laws.

To exercise this right, please contact us:

Email: service@coborsbeauty.com

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will process your request according to applicable privacy laws.

Other than Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your browser or device.

Managing Communication Preferences

We may send promotional emails, newsletters, or marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in our emails.

If you unsubscribe from marketing communications, we may still send non-promotional messages related to your orders, account, or transactions.

Rights for UK and European Economic Area Residents

If you reside in the United Kingdom or European Economic Area, and subject to applicable exceptions and limitations, you may have additional rights regarding your personal information.

These rights may include:

Objection to Processing and Restriction of Processing

You may have the right to request that we stop or restrict certain processing activities involving your personal information.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

Exercising Your Rights

You may exercise your privacy rights by contacting us using the contact information provided below.

To learn more about how Shopify uses your personal information and the rights available to you, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising any of your privacy rights.

We may need to verify your identity before processing your request as permitted or required by applicable law.

You may authorize another person to submit a request on your behalf.

Before accepting such a request, we may require verification that the authorized person has permission to act on your behalf.

We will respond to your request within the timeframe required by applicable privacy laws.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision regarding your privacy request or submit a complaint to your local data protection authority.

For residents of the European Economic Area, information about relevant data protection authorities can be found here:

https://edpb.europa.eu/about-edpb/about-edpb/members

International Transfers

Your personal information may be transferred, stored, and processed outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized legal transfer mechanisms, including Standard Contractual Clauses or other appropriate safeguards required by applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

When changes are made, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

Company Name:
COBROS GLOBALES, SOCIEDAD LIMITADA

Email:
service@coborsbeauty.com

Tel:
+34 930474047

Postal Address:
Carrer de la Diputació, 233, principal 2,
08007 Barcelona, Spain

For the purpose of applicable data protection laws, COBROS GLOBALES, SOCIEDAD LIMITADA is the data controller of your personal information.